Privacy Policy
At Surrey Hills Dog Walkers, your privacy matters. This policy explains what personal information we collect, why we collect it and how we use it.
Who we are
Surrey Hills Dog Walkers provides professional dog walking services across the Surrey Hills.
If you have any questions about this policy, please contact:
Email: stu@surreyhillsdogwalkers.co.uk
What information we collect
When you contact us or become a client, we may collect:
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Your name
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Address
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Telephone number
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Email address
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Your dog's name, age and breed
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Veterinary details
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Emergency contact information
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Relevant medical or behavioural information about your dog
We only collect information that helps us provide our services safely and effectively.
How we use your information
We use your information to:
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Respond to enquiries
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Arrange and provide dog walking services
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Contact you about bookings
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Keep your dog safe by understanding any medical or behavioural needs
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Meet our legal and insurance obligations
We will never sell your personal information.
Marketing
If you choose to receive updates, we may occasionally email you with news, offers or service updates.
You can request to opt out at any time.
Website cookies
Our website may use cookies to improve your browsing experience and understand how people use the site.
You can disable cookies through your browser settings if you prefer.
How your information is stored
We take reasonable steps to keep your information secure.
Your information is only kept for as long as necessary to provide our services or comply with legal obligations.
Your rights
Under UK data protection law, you have the right to:
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Request a copy of the personal information we hold about you
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Ask us to correct inaccurate information
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Request that we delete your information where appropriate
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Withdraw consent for marketing communications
To exercise any of these rights, please email us.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.